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Terms & Conditions

Our Terms & Conditions

Welcome to our website. If you continue to browse and use this website to purchase you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Love Amber X’s relationship with you in relation to this website.
The term “Love Amber X” or “us” or “we” refers to the owner of the website whose registered office is Love Amber X, 2 Haygreen Road, Witham, Essex, CM8 1FS. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Love Amber X prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
  • No therapeutic claims are made and no medical advice is offered. The material provided on Love Amber x website is for information and educational purposes only and is not a substitute for medical treatment or diagnosis. We assume no responsibility for treatment or cure of any illness or disease. If you have a health problem we recommend seeking medical advice from your qualified natural/health professional. This information is strictly a source of general information and is not intended for use as a tool for self-diagnosis. Love Amber x provides this information for you to make your own decisions if you want to use them on your own family.
  • £3.99 admin, packaging and warehouse restock fee will be deducted from a refund where we are not at fault and the customer ordered the wrong size/item or decided to cancel after the order has been posted.
  • Customer shall be liable for all postage and admin costs if they wish to return an item if they ordered the wrong size or wrong item. Returns guide can be found here. 
  • We cannot refund or replace items that are shown as delivered on Royal Mail tracking. We are also not responsible if the item is sent to an incorrect address that was provided during the ordering process by the customer.
  • The stated prices do not include VAT. Prices are quoted in British Pound Sterling (GBP).  We reserve the right to change, limit or terminate any special offers or discounts at any time.
  • We do everything we can to ensure that the prices on our websites are correct, and we try to keep our prices constant. Sometimes we need to change the cost of a product, either up or down. We reserve the right to change our prices at any time due to increases in the wholesale cost of our materials. Love Amber x reserves the right to make price changes prior to an order placed by you.
    • Prices may be changed at any time without further notice. We reserve the right to change our product's prices at any time without further notice. However, if you have ordered but not yet paid for a product, we guarantee the price for one month from when the order was placed.
    • Prices listed in any other websites may not be accepted. We sell our products through a number of different online channels and we cannot always control when they are updated. We reserve the right not to accept a price listed on a site other than our own.


We disclaim, so far as is legally possible, all liability for any damage, loss, injury, claims, costs, expenses, professional fees and any other liability resulting out of the improper use of our products and/or the failure to properly supervise any baby or child.
Love Amber x assume no responsibility if any harm should come to the child due to misuse of our products. Amber artisans or any other parties involved in creating, producing, manufacturing or services provided on this site shall not be liable for any direct or indirect, consequential, incidental, punitive, special or otherwise damages arising out of access or use of this site and its products.
  • Consumer Protection Act 1987 and the EC Directive on Product Liability (25/7/85) requires those manufacturing and supplying goods to carry some form of product liability insurance. Love Amber x Ltd has product liability insurance to cover the EU, USA and Canada. We disclaim, so far as is legally possible, all liability for any damage, loss, injury, claims, costs, expenses, professional fees and any other liability resulting out of the improper use of our products and/or the failure to properly supervise any baby or child. All our safety guidelines are on the website and supplied with the product. Please read them and follow carefully.
  • Please only use this product as intended. It is jewellery and not a toy. It is not suitable for children under the age of 3 due to small parts which can break off and become a choking hazard. Please do not give it to teething babies to chew or wear. It is not designed for that purpose.
  • The decision to purchase our item is solely yours and the responsibility for correct safe usage shall be taken by the customer or user.

Amendments to terms and conditions

We reserve the right to make changes to these Terms and Conditions at any time.

The use of this Website as well as any purchase agreement executed between you and us will be subject to the version of the Love Amber x Terms and Conditions in force at the time you place the order through this Website or the day you browse this Website (as applicable).

Please check these Terms and Conditions periodically for changes.

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